4manalytics
4M is seeking an experienced Customer Success Manager to own onboarding, adoption, and renewals for a portfolio of AEC accounts, including several of its largest enterprise relationships. This role involves establishing trusted advisor relationships with senior executives and project leaders while acting as the primary voice of the customer to drive product feedback and mitigate churn risks. The position requires a build-with-us mindset to shape how the company supports engineering firms managing complex infrastructure programs.
4M Analytics provides subsurface utility mapping solutions, using proprietary technology to build a complete, accurate, and up‑to‑date subsurface‑infrastructure database across the U.S. Their platform delivers confidence‑rated utility maps that help engineers, contractors, and public agencies plan and execute design and construction with reduced underground‑utility risk. By consolidating records, field data, and geospatial assets, 4M helps teams avoid costly strikes, compress timelines, and improve asset-management decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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