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© All Rights Reserved. ApplyBlast.com
Descope
The Customer Success Manager at Descope owns a book of business across enterprise and mid-market SMB customers, acting as a trusted advisor from onboarding through renewal. This role focuses on driving product adoption, retention, and expansion by aligning Descope's identity solutions with customer business goals. The position requires close collaboration with internal teams to ensure customer satisfaction, manage escalations, and contribute to continuous process improvement.
Headquarters
Los Altos, California, United States
Company Size
11-50 employees
Founded
2022
Descope is an external IAM platform that helps companies build secure, frictionless identity journeys for end users, business customers, partners, AI agents, and MCP servers. It provides developer-friendly APIs and SDKs for passwordless authentication, MFA, user management, CIAM, and authorization. Descope places particular emphasis on "agentic" identity—supporting AI agents and machine clients as well as human users—so organizations can standardize identity across people and systems. Teams choose Descope to accelerate integration, reduce authentication friction, and centralize customer and machine identity management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Descope.