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Customer Success Manager at Global Payments - ApplyBlast

Customer Success Manager

Global Payments

23 days ago

3.7 on Glassdoor

Lindon, Utah, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Global Payments is seeking a Customer Success Manager to serve as the primary point of contact for clients, providing technical and product support while ensuring timely resolution of inquiries. The role involves managing issue resolution end-to-end, building strong client relationships, and analyzing requests to recommend solutions and process improvements. This position requires a professional with strong troubleshooting skills and the ability to translate technical concepts into clear business language.

Responsibilities

Serve as primary point of contact for clients providing technical and product support
Manage issue resolution end-to-end including root cause analysis and internal team coordination
Build strong client relationships and proactively identify opportunities for product adoption and growth