think
The Customer Success Manager serves as a trusted advisor to senior stakeholders for a portfolio of strategic global customers, driving long-term value, adoption, and partnership. This high-impact role focuses on building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth through retention and expansion. The position requires a proactive approach to managing renewals, identifying new opportunities, and aligning product usage with strategic business goals.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for think.