windward
Windward is seeking a Customer Success Manager to serve as the primary point of contact for key Trading & Shipping clients, ensuring their success and satisfaction with the company's Maritime AI platform. The role involves managing client relationships, driving product adoption, leading renewal negotiations, and identifying growth opportunities within global enterprise accounts. This position requires a maritime domain expert who can collaborate cross-functionally to shape product development and deliver impactful training sessions.
Headquarters
Washington, District Of Columbia, United States
Company Size
51-200 employees
Founded
2010
Windward is a leading Maritime AI company that delivers mission-grade intelligence through multi-source data fusion, including EO, SAR, and RF GEOINT combined with patented AI technology. Its platform provides real-time maritime insights, behavioral analytics, and agentic workflows to support decision-making across trading, shipping, logistics, defense, border security, and risk and compliance. Organizations such as UN panels, financial institutions, and maritime operators rely on Windward to detect threats, manage sanctions risk, and optimize maritime operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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