Auror
The Customer Success Manager drives long-term strategic value and deep product integration across enterprise partnerships, ensuring the platform becomes an indispensable part of daily operations and crime reduction strategies. This role involves owning the post-onboarding lifecycle, analyzing health metrics, and developing success plans to achieve measurable outcomes for customers. The position requires acting as a strategic advisor to bridge the gap between software and strategy, turning active users into lifelong champions.
Headquarters
Auckland, Auckland, New Zealand
Company Size
51-200 employees
Founded
2012
Auror is a retail crime intelligence and loss prevention platform designed to enhance safety, productivity, and profitability for retailers. Leveraging advanced tools such as incident reporting, AI-powered pattern recognition, and facial recognition, Auror supports loss prevention teams in thousands of stores to effectively combat crime and enhance operational efficiency. The platform facilitates collaboration and data analytics, making it an essential resource for retail executives, investigators, and law enforcement agencies aiming to reduce theft and improve store security.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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