Customer Success Manager

As a Customer Success Manager at PowerPlan, you will manage relationships with a portfolio of energy and utility customers, serving as their trusted advisor from renewal to expansion. You will partner with Sales and the extended account team to help each customer get measurable ROI from their PowerPlan solutions, working proactively to keep accounts healthy and drive growth. This role involves building trusted relationships at every level of a customer's organization, leading quarterly business reviews, and driving retention, advocacy, and growth.