Upstream
Upstream is seeking an experienced Customer Success Manager to join the EMEA team and lead high-touch enterprise relationships across automotive and mobility customers. This role combines strategic account ownership with hands-on technical execution, serving as the primary technical lead and main customer focal point. The position involves guiding customers from early engagement through production deployment and ongoing value delivery while ensuring measurable business impact.
Company Size
1-10 employees
Upstream is an AI-powered email client that helps users manage their inbox with smart sorting and prioritization. It drafts replies in the user's voice using agentic AI and surfaces timely follow-ups so important conversations never slip through the cracks. Backed by Y Combinator, Upstream is designed to reduce inbox overwhelm and help individuals focus on what matters most.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Upstream.
Upstream didn’t post a salary, so this is our estimate from similar listings.