heyteam
The Customer Success Manager at HeyTeam serves as a strategic partner to key clients, ensuring their success and maximizing the value of the HeyTeam platform. This role involves managing a portfolio of accounts, driving adoption, identifying expansion opportunities, and preventing churn through proactive relationship management. The position requires collaboration with product and support teams to enhance customer satisfaction and contribute to the company's growth.
HeyTeam est une plateforme SaaS qui facilite l'onboarding, le reboarding et l'offboarding en proposant des parcours RH simples, sur‑mesure et intégrés aux outils RH existants. Elle inclut des fonctionnalités comme la génération de documents dynamiques, la gestion des moments clés (crossboarding/reboarding/offboarding), une app mobile et un livret d’accueil digitalisé. HeyTeam propose aussi des intégrations multi‑entités, des connecteurs, des outils d’IA RH et un accompagnement premium pour personnaliser et déployer les parcours. Sa promesse : engager et fidéliser les collaborateurs en automatisant et personnalisant l’expérience employé dès l’arrivée et tout au long de leur parcours.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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