Customer Success Manager

As a Customer Success Manager at CROAS, you serve as the primary point of contact for participants in hybrid training programs, ensuring they feel supported and achieve tangible value from their education. This role involves guiding new enrollees through onboarding, resolving individual challenges via various communication channels, and collecting feedback to drive continuous improvement. The position requires a blend of empathy, organizational skills, and a willingness to learn about e-commerce and digital marketing within a dynamic, young team.