Customer Success Manager

The Customer Success Manager at Oracle in Boise, Idaho, guides and supports customers throughout the implementation lifecycle of Oracle's products and services to ensure successful utilization. The role focuses on enhancing customer satisfaction, promoting referenceability, and safeguarding revenue streams by building strong, long-term relationships with key contacts. This position involves collaborating with Sales and Customer Service Managers to identify solutions, coordinate support, and manage complex projects including cost, resources, and risk.