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Customer Success Manager at Tactacam - ApplyBlast

Customer Success Manager

Tactacam

10 days ago

4.0 on Glassdoor

Remote

Full Time

Medior

20 applicants

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About this role

Tactacam is seeking a Customer Success Manager to guide B2B and enterprise clients through post-sale setup, activation, and platform orientation. This role serves as the primary technical contact, monitoring unit activity to ensure high subscription retention and identifying opportunities for client expansion. The position involves managing key relationships, supporting enterprise trials, and collaborating cross-functionally to resolve technical issues and advocate for customer needs.

Responsibilities

Guide B2B clients through post-sale setup, unit activation, and platform orientation
Monitor unit activity and subscription renewals to drive account health and retention
Identify expansion opportunities and partner with sales teams to close larger orders

Skills

About Tactacam

tactacam.com

Headquarters

Decorah, Iowa, United States

Company Size

201-500 employees

Founded

2013

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Tactacam designs cellular and action cameras for outdoors use, enabling hunters, wildlife observers, and adventure seekers to capture and monitor activity remotely. Their products focus on off‑grid cellular connectivity, rugged weather‑resistant hardware, and accessories that simplify mounting and field use. Combined with a companion app and cloud features, Tactacam’s systems let users receive images, livestream, and manage cameras from anywhere to "reveal" what’s happening in the outdoors.