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© All Rights Reserved. ApplyBlast.com
Hope Center
The Customer Success Manager serves as the operational engine for day-to-day service delivery, managing front-line staff and maintaining daily contact with onsite client representatives to ensure shifts run to standard. This role acts as the primary relationship owner for onsite contacts and the main leadership contact for officers in charge and front-line staff. The position involves overseeing site operations, managing payroll accuracy, and ensuring consistent quality standards across all assigned locations.
The Hope Center is a nonprofit organization based in Lexington, KY, providing comprehensive life-sustaining and life-rebuilding services to those experiencing homelessness, substance use disorder, and mental health disorders. Their programs include emergency shelter and outreach, addiction recovery and treatment, mental health services, and transitional and permanent housing. They also offer employment services, mobile outreach, and a One Parent Scholar House program.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hope Center.
Hope Center didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role