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Customer Success Manager at S&P Global - ApplyBlast

Customer Success Manager

S&P Global

7 days ago

4.1 on Glassdoor

Frankfurt, Hesse, Germany

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager at S&P Global Energy is an individual contributor role within the EMEA Customer Success team, focused on ensuring customer value, trust, and delight through proactive engagement and relationship building. The position involves onboarding clients, delivering tailored training sessions, and acting as a trusted advisor to drive product adoption and satisfaction. This role requires strong communication skills, proficiency in customer success tools, and the ability to collaborate across functions to enhance the overall customer experience.

Responsibilities

Engage proactively with customers to understand needs and ensure maximum value from solutions
Onboard customers and conduct remote and in-person training sessions to educate on products
Develop and maintain strong relationships with key stakeholders to drive adoption and satisfaction

Skills

About S&P Global

spglobal.com

Headquarters

New York, New York, United States

Company Size

10001+ employees

View Profile

We provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.