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© All Rights Reserved. ApplyBlast.com
Docketly
The Customer Success Manager at Docketly owns a portfolio of enterprise law firm clients, focusing on their outcomes, satisfaction, and growth. The role involves analyzing account data, leading business reviews, managing escalations, and handling technical integrations like EDI and API setups. This position requires a proactive approach to identifying risks and leveraging AI tools for analysis and automation.
Docketly is the leading appearance counsel vendor. The modern, efficient solution connects appearance attorneys and high-volume law firms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Docketly.
7% above the average for this role