Customer Success Manager

The Customer Success Manager at World Wide Technology Holding, LLC owns great customer experiences across the full lifecycle of engagements, guiding customers through their adoption journey by understanding their business strategy and key initiatives. The role involves independently managing a portfolio of Workplace, Cloud, and Hybrid Cloud offerings, acting as a trusted advisor, and facilitating business reviews to drive service adoption and retention. This position requires strong relationship management skills, proficiency in Microsoft 365, and bilingual capabilities in English and French are considered an asset.