claroty
The Customer Success Manager serves as the primary point of contact for top-tier customers, building relationships across all levels to ensure successful adoption of Claroty's cybersecurity platform. This role involves guiding customers through complex challenges, coordinating internal teams for issue resolution, and leveraging AI tools to drive customer value, retention, and long-term success. The position requires a strategic advisor who aligns business goals with product value while monitoring health metrics to preempt risks and capitalize on expansion opportunities.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
2015
Claroty is an industrial cybersecurity company that secures cyber-physical systems across the Extended Internet of Things (XIoT), including OT, IoT, BMS, and IoMT environments. Its platform delivers deep visibility through passive asset discovery and continuous monitoring, plus vulnerability and risk management, threat detection, and secure remote access to reduce operational risk. Claroty’s solutions are designed to protect critical infrastructure and industrial environments—healthcare, manufacturing, energy, and more—helping customers minimize downtime and improve operational efficiency. The platform also integrates with existing security stacks to support incident response and compliance efforts.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for claroty.
25% above the average for this role