Ecotrak
The Customer Success Manager at Ecotrak serves as the primary point of contact for customers post-go-live, driving advocacy and ensuring account health through strategic relationship building and data-driven insights. This role involves creating success plans, conducting business reviews, and translating product usage into ROI narratives for leadership. The position requires close collaboration with internal teams to resolve issues, relay feedback, and identify expansion opportunities.
Headquarters
Irvine, California, United States
Company Size
51-200 employees
Founded
2018
Ecotrak offers a facility management software platform (CMMS) that helps organizations run their facilities more efficiently. The platform covers asset management, work order tracking, inventory, procurement, service provider networks, analytics, and project management across industries like restaurants, retail, healthcare, and education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ecotrak.