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© All Rights Reserved. ApplyBlast.com
Friday Harbor
The Customer Success Manager role focuses on helping mortgage lenders maximize the value of Friday Harbor's AI-powered pre-underwriting platform. This position involves managing customer relationships, driving platform adoption, and supporting onboarding and training for new clients. The role requires strong interpersonal skills and a deep understanding of mortgage operations to ensure customer satisfaction and retention.
Headquarters
Seattle, Washington, United States
Company Size
1-10 employees
Founded
2024
Friday Harbor is an AI-native pre-underwriting platform for the mortgage industry, designed to help loan originators assemble clean, compliant, and complete loan files from the start of the origination process. Its platform provides real-time underwriting conditions, dynamic needs lists, and income and asset analysis tools that allow lenders to reach clear-to-close faster and boost operational productivity. Launched from the Allen Institute for AI in 2024, Friday Harbor serves 25+ national lenders, including some of the top independent mortgage banks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Friday Harbor.