Itron
The Customer Success Manager at Itron nurtures and grows relationships with utility customers, ensuring they achieve meaningful business outcomes through innovative energy and water management solutions. This role involves collaborating across teams to drive adoption, renewals, and value realization while serving as a trusted partner throughout the customer journey. The position requires strategic problem-solving, executive stakeholder engagement, and a deep understanding of SaaS and customer success practices within the utilities or energy sector.
Headquarters
Liberty Lake, Washington, United States
Company Size
5001-10000 employees
Founded
1977
Itron is a technology company that helps utilities and cities manage energy and water through intelligent networks, software, and services. Its offerings include smart metering, communication networks, data analytics and management platforms that improve operational efficiency, reliability, and sustainability. Utilities rely on Itron for grid modernization, outage and demand management, and water-loss detection to optimize resources and reduce costs. The company positions itself as enabling a more resourceful world by combining IoT, data, and services to drive cleaner, more efficient infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Itron.