Customer Success Manager

The Customer Success Manager at Cartesian owns the customer journey from onboarding and implementation through ongoing adoption and long-term partnership, turning the company's spatial intelligence technology into measurable improvements in retail store operations. This hands-on role involves building relationships with retail leaders and technical stakeholders, coordinating deployments, and partnering with internal teams to resolve issues and support growth. The position requires a proactive individual contributor who can lead customer meetings, visit stores, and manage detailed implementation processes.