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Customer Success Manager at Smartly - ApplyBlast

Customer Success Manager

Smartly

7 hours ago

2.8 on Glassdoor

Mexico City, Mexico

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager at Smartly.io drives retention and growth for enterprise clients by understanding their business needs and optimizing their social advertising performance. This role serves as the primary liaison between customers, media partners, and internal product teams to deliver exceptional support and strategic solutions. The position focuses on fostering strong client relationships, providing consultative advice, and contributing to the continuous improvement of the Customer Success organization.

Responsibilities

Manage customer portfolio to drive adoption, renewals, and expansion
Serve as main point of contact to deliver exceptional customer experience
Collaborate with product and engineering teams to inform roadmap

Skills

About Smartly

smartly.io

Headquarters

Helsinki, Southwest Finland, Finland

Company Size

501-1000 employees

Founded

2013

View Profile

Smartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.