ServiceChannel
The Customer Success Manager role at ServiceChannel supports a scaled portfolio of approximately 300 smaller customers through a digital-led success model. The position focuses on driving product adoption, retention, and measurable value by combining consultative customer success strategies with scalable, data-informed outreach. This remote role requires managing a high-volume book of accounts, monitoring customer health, and collaborating cross-functionally to ensure customer satisfaction and business growth.
The leader in facilities management software and contractor sourcing, ServiceChannel lets you manage all maintenance activity from a single platform. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceChannel.
ServiceChannel didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role