insightsoftware
The Customer Success Manager serves as a strategic advisor and primary point of contact for enterprise and mid-market customers, focusing on building executive relationships and driving long-term partnership value. The role manages the end-to-end renewals process, including negotiations and forecasting, while driving product adoption and identifying growth opportunities through upsell and cross-sell leads. Additionally, the position acts as the voice of the customer internally, sharing feedback to influence product roadmaps and success strategies.
Headquarters
Raleigh, North Carolina, United States
Company Size
1001-5000 employees
Founded
2018
insightsoftware provides enterprise software for finance, accounting, and operations teams, with products focused on reporting, budgeting and planning, close and consolidation, and ERP and EPM data management. Its solutions help organizations access and analyze financial and operational data from systems such as ERP platforms, spreadsheets, and cloud applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for insightsoftware.
insightsoftware didn’t post a salary, so this is our estimate from similar listings.
76% above the average for this role