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Customer Success Operations (ERP Order Entry) at Maddox Industrial Transformer - ApplyBlast

Customer Success Operations (ERP Order Entry)

Maddox Industrial Transformer

2 months ago

5.0 on Glassdoor

Battle Ground, Washington, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role supports Maddox's Customer Success Operations team by managing the enterprise resource planning (ERP) system, entering and updating sales orders, and ensuring accurate order confirmations and product deliveries. The position also handles general customer service phone calls, directing callers to appropriate parties, and requires strong attention to detail, organizational skills, and the ability to work independently.

Responsibilities

Enter and update sales orders in the ERP system
Provide accurate order confirmations and product information
Handle customer service calls and route inquiries appropriately

Skills

About Maddox Industrial Transformer

maddox.com

Headquarters

Greer, South Carolina, United States

Company Size

201-500 employees

Founded

2015

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Maddox Transformer (Maddox Industrial Transformer) designs, manufactures, and supplies padmount, substation, and dry‑type transformers for commercial and industrial applications. They provide a full range of transformer solutions with short lead times and personalized service to support specification, quoting, and delivery. Customers are encouraged to request a quote to access their commercial and industrial transformer offerings.