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Customer Success Operations Lead (Gainsight) at Marcura - ApplyBlast

Customer Success Operations Lead (Gainsight)

Marcura

8 months ago

4.0 on Glassdoor

London, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Success Operations Lead at PortSpend Management focuses on optimizing customer success strategies by leveraging Gainsight. The role involves managing operational processes to enhance customer relationships and retention in the maritime industry.

Skills

Qualifications

Bachelor's Degree

About Marcura

marcura.com

Headquarters

Dubai, Dubai, United Arab Emirates

Company Size

501-1000 employees

Founded

2001

View Profile

Marcura is a leading provider of world-class maritime solutions, empowering maritime teams across port operations, procurement, payments, compliance, and claims. Working with over 950 shipping companies across 53 countries, Marcura supports voyages transporting a third of the world's commodities, processes over $17 billion in maritime payments annually, and has handled more than 2.5 million port calls. The company operates through a suite of market-leading brands including DA-Desk, ShipServ, MarTrust, and PortLog, delivering 24/7 expertise to the global shipping industry.