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© All Rights Reserved. ApplyBlast.com
Wattch
The Customer Success Operations Manager at Wattch partners with the Head of Customer Success to build and run the operational engine that enables the team to deliver a consistent, high-quality customer experience at scale. This role focuses on mapping the customer journey, standardizing communications, and developing playbooks, automations, and self-service resources to help customers derive value efficiently. The position requires a systems thinker who can leverage data and technology to drive retention, adoption, and team productivity.
Headquarters
Atlanta, Georgia, United States
Company Size
1-10 employees
Founded
2020
Wattch is an energy software company that provides monitoring, intelligence, and control for the modern grid. Its platform ingests telemetry from distributed energy resources — including solar PV, battery storage, and EV charging — to deliver analytics, operations and maintenance, asset management, and customer engagement capabilities. Through a cloud control plane and web app, Wattch helps operators and developers visualize performance, automate control, and make better decisions with their energy data. The site also offers templates and collateral to support reporting and deployment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wattch.
Wattch didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role