ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Success Professional at Klaviyo - ApplyBlast

Customer Success Professional

Klaviyo

27 days ago

3.3 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Klaviyo is seeking a Customer Success Professional to join its dynamic London office, operating in a hybrid environment. This role focuses on driving customer growth and satisfaction by acting as a trusted advisor for enterprise clients in the EMEA region. The position involves developing customized success plans, mitigating churn risk, and leveraging AI to enhance workflows and customer outcomes.

Responsibilities

Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion
Devise customized success plans based on customers' goals and challenges to hold customers accountable for driving action
Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform

Skills

About Klaviyo

klaviyo.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.