Customer Success Representative (Contract)
embark
About this role
A customer support role focused on providing exceptional service to families and customers seeking RESP-related assistance. The job involves handling inquiries via phone, email, and chat, offering guidance, and enhancing customer experience.
Skills
Qualifications
About embark
embarkvet.comEmbark Vet offers at-home dog DNA testing to reveal a dog's breed, appearance, behavior, and health insights. They market the test as the most accurate dog DNA test and the highest reviewed online. The service helps pet owners understand their dog’s genetic background and potential health risks, guiding proactive care and personalized training. Embark Vet maintains an active online presence with profiles across major social platforms, including Facebook, X, Instagram, LinkedIn, Pinterest, and YouTube.
About embark
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for embark.
Salary
$9k – $12k
per year