Customer Success Representative
Plastic Express
About this role
A Customer Service Representative at Plastic Express manages customer orders and provides support related to logistics and transportation needs. The role involves interacting with various internal departments and external clients to ensure accurate processing and tracking of orders in a fast-paced environment.
Skills
Qualifications
About Plastic Express
plasticexpress.comPlastic Express delivers custom-tailored logistics and supply‑chain solutions for the plastics, packaging, and manufacturing sectors. They provide end‑to‑end services including domestic and international freight (LTL/FTL), warehousing and inventory management, packaging/kitting, and expedited just‑in‑time delivery. The company emphasizes personalized account management and technology‑enabled tracking and reporting to give customers visibility and control. Plastic Express positions itself on reliability, cost efficiency, and responsive customer service to help manufacturers and distributors streamline operations.
About Plastic Express
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$46k
per year