Customer Success Select- AL, North MS, FL Panhandle
AWE plc(1 month ago)
About this role
The Signature Customer Success Supervisor at UPS supports a territory covering Alabama, North Mississippi, and the Florida Panhandle, overseeing a large portfolio of smaller accounts. The role focuses on driving customer satisfaction and retention at scale through data-informed oversight and use of dashboards and reporting to enable customer success.
Required Skills
- Customer Success
- Account Management
- Issue Management
- Upselling
- Cross Selling
- Data Analysis
- Communication
- Territory Management
- Reporting
- CRM
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