Customer Success Service Manager- Remote (Telecom)
AireSpring
About this role
The Customer Success Service Manager focuses on ensuring client satisfaction and loyalty through proactive support and strategic guidance. The role involves managing client relationships, onboarding, driving product adoption, and collaborating with cross-functional teams to optimize customer experience.
Skills
About AireSpring
airespring.comAireSpring is a global managed services provider and next‑generation aggregator that delivers managed IT, network, security, and unified communications for multi‑location enterprises. Operating as an MSSP/MCSP, it offers customized solutions including SD‑WAN, SASE, firewall, UCaaS, SIP trunking, dedicated business internet, MPLS, and voice services (toll‑free and traditional). The company emphasizes personalized service and end‑to‑end managed solutions to simplify connectivity, security, and communications across distributed sites.
About AireSpring
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year