Customer Success Specialist - Commercial/Mid-Market Collections

Samsara Talent Attraction Opportunities(11 days ago)

RemoteFull TimeMedior$0 - $0Customer Success

About this role

Samsara is a company specializing in Internet of Things (IoT) technology that improves the safety, efficiency, and sustainability of physical operations across various industries. The role involves supporting global small business customers in accounts receivable management, ensuring customer satisfaction, and resolving billing and account issues. This position offers remote work options for candidates residing in Mexico and is part of a fast-growing, innovative environment that emphasizes customer success and teamwork.

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Required Skills

Customer Success
Accounts Receivable
Billing
CRM
Communication
Problem Solving
Organization
Reconciliation
Customer Support
Remote Work

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

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