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© All Rights Reserved. ApplyBlast.com
Teladoc Health, Inc.
The Customer Success Specialist II focuses on customer support to address disputes and satisfaction issues, maintaining customer delight through dispute resolution and reporting. This role involves leading account audits, designing advanced customer reports, and overseeing change order management to drive operational excellence. The position requires resolving complex billing disputes, developing strategic customer success plans, and conducting proactive customer health monitoring to reduce churn risk.
Teladoc Health is a leading virtual care and telehealth company that provides 24/7 access to doctors, mental health support, and specialty care for individuals and organizations. The company offers solutions for chronic condition management, primary care, and employee health benefits, serving health plans, employers, and hospitals and health systems. Teladoc Health connects patients and care providers across medical care, mental health, and condition management through its purpose-built technology platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teladoc Health, Inc..
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