Customer Success Specialist, Instill
AE Studio(4 months ago)
About this role
Instill is a startup that helps fitness, nutrition, and wellness creators build scalable online businesses using an on-demand video platform combined with consultancy and services. The Customer Success Specialist will own a portfolio of top-tier creator accounts, acting as the primary point of contact and driving long-term outcomes by turning business goals into clear plans and coordinating cross-functional squads. The role focuses on ownership, collaboration, and measurable impact while working closely with creators worldwide.
Required Skills
- Account Management
- Customer Success
- Project Management
- Stakeholder Management
- Communication
- Agile
- Launch Planning
- KPI Tracking
- Product Metrics
- Linear
About AE Studio
ae.studioAE Studio is a development, data‑science, and design agency with 10+ years building AI products and research that amplify human agency. They partner closely with founders and executives to design, engineer, and iterate technology products—combining product design, ML/data engineering, and research to ensure AI systems are useful, safe, and aligned with long‑term flourishing. Their work emphasizes pragmatic product outcomes alongside research-led practices that help teams deploy AI responsibly.
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