Customer Success Specialist, Logis Dispatch

The Customer Success Specialist, Logis Dispatch manages relationships with a set of agency accounts, providing expert support on the dispatch floor and product functionality. This role involves solving technical problems, running short engagements to improve adoption, and advising customers on best practices to ensure they derive maximum value from the system. The position supports the mission by ensuring first responders can trust the tools they use, ultimately improving community health and safety outcomes.