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citadelpacific
The Customer Success Specialist – Mobility manages end-to-end coordination and support for retailer and dealer order processing, ensuring accurate order capture, fulfillment, and timely resolution of billing queries. This role oversees the retailer and dealer communication channels, acting as the primary point of contact for order-to-cash inquiries and system updates. The position requires strong coordination with internal teams to ensure delivery assurance, operational continuity, and high customer satisfaction.
Citadel Pacific Ltd. (CPL) is a diversified private holding company owned by the Delgado family of the Philippines, with operations spanning the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the U.S. Territory of Guam. Its portfolio includes controlling stakes in companies across telecommunications, retail, petroleum and gas distribution, commercial and industrial property, in-flight catering, and manpower services, with recent expansions into solar energy and data center businesses. Guided by its "Building Tomorrow" mission, CPL creates value through strategic partnerships, acquisitions, and organic growth across multiple sectors in the Western Pacific and beyond.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for citadelpacific.
citadelpacific didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role