Customer Success Specialist (m/w/d) für Deutschland
Pennylane
About this role
Als Mitglied des Customer Support Teams bei Pennylane in Deutschland unterstützt du Steuerberater und deren Mandanten bei der Nutzung der Buchhaltungs- und Finanzsoftware. Du beantwortest Anfragen per Chat und Telefon, begleitest Onboarding und sorgst für die Lösung von Bugs und Nutzerproblemen. Die Rolle trägt zur Verbesserung der Produktqualität und Kundenzufriedenheit bei und arbeitet eng mit Produkt- und Technikteams zusammen.
Skills
About Pennylane
pennylane.techPennylane is a fintech accounting platform that helps small and mid-sized businesses and their accountants manage bookkeeping, invoicing, payments and cash flow. It combines cloud accounting software with bookkeeping services, bank and payment integrations, and automation to reduce manual data entry and speed up reconciliation. The product includes collaborative workflows, real-time dashboards, reporting and cash‑flow forecasting so companies and their accountants can work together more efficiently. Headquartered in France, Pennylane has expanded into other European markets such as Germany.
Recent company news
Stock TitanSouth Korea funds Xanadu-ETRI push to design fault-tolerant quantum algorithms
1 day ago
International Accounting BulletinAccounting software platform Pennylane raises $205m
1 month ago
Bloomberg.comSequoia-Backed Pennylane Eyes Funding at $4.3 Billion Valuation
Nov 24, 2025
The SaaS NewsPennylane Raises €175 Million in Funding
1 month ago
Private Equity InsightsTCV and Blackstone back Pennylane at $4.25bn valuation
1 month ago
About Pennylane
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pennylane.
Salary
$91k – $121k
per year
More jobs at Pennylane
Similar Jobs
Trainer für Pflege Software (freiberuflich) - Flexible Einsätze & gute Bezahlung
dexter health
Meister, Ingenieur, Techniker für Elektrotechnik (m/w/d)
DS Smith
Embedded Software Developer (m/w/d) im Bereich Water Line Integrity Solutions
Rosenxt Group
Aftersales Manager:in (w/m/d) in Berlin
Enpal B.V.
Praktikum und Abschlussarbeit (m/w/d): Entwicklung innovativer Zubehörkonzepte für neuartige Reinigungs- und Desinfektionsgeräte
Miele
Maschinenführer (m/w/d)
DS Smith