Customer Success Specialist / Spécialiste du succès client
FlightHub
About this role
A Customer Success Specialist at FlightHub Group supports flight and hotel operations by managing pricing, ticketing, and post-booking PNR requests from airline and lodging partners. The role involves monitoring GDS queues, collaborating with third-party providers, and ensuring policies are properly documented and stored.
Skills
About FlightHub
flighthub.comFlightHub is an online travel agency that helps travelers search, compare and book flights, hotels, car rentals and vacation packages. The site aggregates fares from airlines and travel suppliers to surface discounted and last‑minute deals, with tools for flexible date searches and fare alerts. FlightHub serves primarily North American customers with a mobile‑friendly booking experience, multi‑currency pricing, and customer support for managing reservations.
Recent company news
Business WireFlightHub Launches Coffee With Us: A New Podcast Offering Real Stories and Practical Travel Tips
1 month ago
Travel WeeklyFlightHub’s growth and evolution to become a leading online travel agency
Sep 29, 2023
The Globe and MailHow years of ups and downs in the travel industry propelled Montreal’s FlightHub to greater heights
Oct 25, 2023
Canadian BusinessProudly Canadian: How FlightHub is Keeping Canada Connected
Apr 17, 2025
CBCCalifornia sues travel sites FlightHub, JustFly for 'swindling' customers and 'deceptive' fees
Oct 6, 2019
About FlightHub
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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