Customer Success Specialist
Exely
About this role
A Customer Success Specialist in the Customer Success Department helps clients achieve their desired outcomes with the company's software products. They provide support, ensure customer satisfaction, and promote product adoption to retain and grow accounts.
Skills
About Exely
exely.comExely is a hospitality technology company that helps hotels grow revenue by driving direct bookings. Its integrated platform combines a booking engine, channel manager, and property management system (PMS) with a website builder, hotel apps, and related services like website development and reputation management. By unifying distribution, reservations, and guest engagement, Exely enables hotels to streamline operations and optimize their online presence from a single system. The company focuses on empowering hotels to grow direct bookings and maximize revenue through end-to-end software solutions.
Recent company news
TravelMoleExely AI drives more direct bookings with smarter conversion
1 week ago
Travel And Tour WorldExely Presents New AI-Powered Solutions to Boost Direct Bookings at ITB Berlin, Everything You Need to Know
1 week ago
Savannah Morning News$500 million industrial park planned in South Effingham
Nov 8, 2018
Báo VietNamNetEarly internships and soft skills pave path to success for Vietnamese graduates
Nov 15, 2024
Daily FTIntroducing Exely: Solution to Your Hotel’s Challenges
Jul 3, 2024
About Exely
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Exely.
Salary
$70k – $93k
per year