Customer Success Specialist
tight
About this role
A Customer Success Specialist at Tight is responsible for managing customer relationships, providing support, training, and support for their embedded accounting platforms, and collaborating with product and engineering teams to improve customer experience. The role involves handling support requests, maintaining documentation, and contributing to operational scalability.
Skills
About tight
weathertightcorp.comWeather Tight Corporation is a Milwaukee-area remodeling contractor specializing in windows, doors, roofing, and siding for Wisconsin homes. They market themselves as Wisconsin's most recommended remodeler, emphasizing quality installations and durable, energy-efficient upgrades. Operating since 2013, Weather Tight serves residential clients across Wisconsin with exterior remodeling solutions and a strong focus on customer satisfaction.
About tight
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for tight.
Salary
$9k – $13k
per year