procoffeegear
Pro Coffee Gear is seeking an experienced Customer Success Specialist to lead and evolve its global customer experience function. The role involves overseeing the end‑to‑end customer journey, managing a customer success team, and coordinating post‑sales operations, logistics, and process improvements across a remote, globally distributed environment.
This appears to be a Shopify-based e-commerce storefront selling consumer products through an online shop. The site integrates multiple financing partners (Affirm, Credit Key, Navitas) and tracking/analytics tools (Google Tag Manager, Datadog, conversion scripts) to optimize add-to-cart, checkout, and marketing funnels. It positions itself as a performance-driven retailer focused on smooth checkout flows, flexible payment options, and data-led conversion optimization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for procoffeegear.
procoffeegear didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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