ascendix
Ascendix Technologies is seeking a Customer Success Specialist to manage a portfolio of 150‑180 SaaS accounts, focusing on proactive engagement, renewals, adoption, and upsell. The role involves leading product onboarding for new customers, capturing churn drivers, and acting as an escalation point for customer satisfaction, while maintaining account health in Dynamics CRM.
Ascendix is a software and consulting firm that builds CRM-based applications and data solutions for commercial real estate brokers, investors, and other sales-driven organizations. Its offerings include industry-focused products (e.g., AscendixRE) and mapping/search tools, along with custom development, integrations, data migration, and managed services for Salesforce and Microsoft Dynamics. Ascendix helps clients streamline contact and property management, automate deal and pipeline workflows, and surface market insights through tailored search and mapping features. Organizations choose Ascendix for its real-estate-specific functionality and deep CRM implementation expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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ascendix didn’t post a salary, so this is our estimate from similar listings.