Joom
The Customer Success Specialist will act as a marketplace consultant for Brazilian sellers, providing data-driven insights and recommendations to drive growth and profitability. The role involves onboarding and training clients, preparing analytical reports, and supporting day‑to‑day client interactions to ensure product adoption, retention, and high NPS scores. Collaboration with international teams across Portugal, Brazil, Latvia, and China is a key aspect of the position.
Products at low prices that your city's stores cannot offer, and free shipping!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Joom.
Joom didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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