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Customer Success Specialist at Cross Border Talents - ApplyBlast

Customer Success Specialist

Cross Border Talents

1 month ago

Sofia, Bulgaria

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for customers in the Turkish market, addressing their inquiries and resolving issues through phone, chat, and email. The position requires maintaining accurate internal records and identifying recurring problems to improve service quality. It is a hybrid position based in Sofia, Bulgaria, focusing on clear communication and efficient problem-solving.

Responsibilities

Respond to customer questions across phone, chat, and email
Keep internal systems and case notes accurate and current
Flag recurring issues so they can be addressed at the source

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.