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Customer Success Specialist at Ambrook - ApplyBlast

Customer Success Specialist

Ambrook

1 month ago

Remote

Contract

Medior

1 applicant

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About this role

Ambrook is seeking a Customer Success Specialist to serve as the primary point of contact for customers, providing support, onboarding, and guidance on financial concepts. The role involves mastering the product, handling customer interactions via chat and calls, and collaborating with internal teams to improve the customer experience. This contract position requires flexibility to support customers across various time zones, including evenings and weekends.

Responsibilities

Represent Ambrook for customers navigating product in writing and on calls
Master product features to guide customers through setup and troubleshooting
Learn agricultural bookkeeping and farm finance ecosystem to support operators

Skills

About Ambrook

ambrook.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2020

View Profile

Ambrook is a financial management platform built for farmers, ranchers, contractors, truckers, and other essential industries that power America. The platform combines bookkeeping, payments, invoicing, inventory tracking, and business analytics into one place, helping operations understand their profitability and manage their finances with ease. Trusted by over 7,000 businesses, Ambrook offers AI-assisted transaction tagging, integrated payment tools, and actionable financial reporting designed for the unique needs of agriculture, construction, and related sectors.