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© All Rights Reserved. ApplyBlast.com
Krux Analytics
The Customer Success Specialist serves as a trusted partner to Krux customers, helping them successfully adopt and use the platform through onboarding, training, and implementation support. This role involves troubleshooting issues, managing ongoing relationships, and collaborating with internal teams to ensure customers receive maximum value from Krux solutions. The position requires gathering customer feedback to support product improvements and driving additional product adoption.
Krux Analytics is a Calgary-based software company that builds SaaS analytics and data-capture tools for the mining and drilling industries. Its core products — KruxMetrix (web analytics and KPI dashboards), KruxLog (mobile shift logging) and KruxDAQ (hardware-agnostic high‑resolution data acquisition) — provide real-time performance monitoring, digital approvals and configurable workflows. The platform helps resource owners and service providers optimize drilling performance, improve geological insight and reduce fuel/energy use through automated metrics, offline-capable mobile capture and integrations. Krux Analytics is part of the IMDEX group.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Krux Analytics.
Krux Analytics didn’t post a salary, so this is our estimate from similar listings.
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