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Customer Success Specialist at Goodyear - ApplyBlast

Customer Success Specialist

Goodyear

8 days ago

3.3 on Glassdoor

Romania

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Success Specialist supports Goodyear's Share of Business with indirect customers by building strong relationships and helping them progress through the Loyalty Platform tiers. The role involves proactive communication via phone, email, and digital channels to engage tire-buying professionals, maximize platform value, and increase product engagement. Working with internal teams and distributors, the specialist contributes to customer retention, sell-out growth, and satisfaction.

Responsibilities

Drive customer engagement and loyalty on the Goodyear Loyalty Platform
Manage customer data and platform activities in CRM systems
Grow customer Share of Business by analyzing buying behavior

Skills

About Goodyear

goodyear.com

Headquarters

Akron, Ohio, United States

Company Size

10001+ employees

Founded

1898

View Profile

Goodyear Tires is a global tire company that designs, manufactures, and sells tires for cars, trucks, SUVs, and minivans. It offers online shopping with current offers and rebates to help customers find the best prices on tires and related services. The brand emphasizes reliability, safety, and value across a broad product lineup and automotive solutions. Goodyear combines convenient purchasing with promotions to support everyday driving and performance needs.