LexisNexis
The Customer Success Specialist at ICIS delivers engagement strategies for a portfolio of accounts, building trusted relationships to drive retention, satisfaction, and product adoption. This role involves collaborating across teams to understand customer goals, identify growth opportunities, and ensure clients achieve their desired business outcomes. The position requires proactive communication, data-driven insights, and cross-functional coordination to enhance the overall customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LexisNexis.