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© All Rights Reserved. ApplyBlast.com
Smiths Group
The Customer Success Specialist serves as the central link between customers, sales, operations, and manufacturing, ensuring exceptional customer experiences through proactive communication and accurate order management. This role involves building strong customer relationships, managing orders from receipt through delivery, and resolving issues to drive customer satisfaction and operational excellence. The position supports long-term business growth by collaborating with cross-functional teams to align customer expectations with operational capabilities.
Smiths Group is a UK-headquartered global engineering company comprised of three businesses—John Crane, Flex-Tek and Smiths Detection. It designs, manufactures and delivers engineering solutions for critical applications across energy, industrials, construction and aerospace. John Crane provides mission-critical sealing and rotating equipment, Flex-Tek handles liquids and gases, and Smiths Detection specializes in threat detection and security screening technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smiths Group.
Smiths Group didn’t post a salary, so this is our estimate from similar listings.